"Building homes and relationships to last..."

Built QA is a design and construction company based in Melbourne, Victoria that was founded in 2015 by Lachlan Heather and Luke Priestley.

The level of trust and collective experience of the Built QA team creates an environment to ensure that every aspect of your build is managed to the highest standard.

From hard work and innovative visions, Directors, Lachlan and Luke independently built strong foundations in the building and construction industry. A discussion in 2015 between the two about bridging gaps in the industry led them to create what is now Built QA. Together with their select team of trades and suppliers, they pride themselves on quality residential and commercial construction to outstanding project management. With a modest approach to achieving high expectations, Built QA have no desire to be the biggest, however strive more than anything to bring stand out quality and personable service to build homes and relationships to last.

Core Values

  • Relationship management
  • Strong leadership to provide trust
  • First class quality construction and service


  • To provide quality end to end building services by sourcing the best quality in suppliers and tradesmen
  • To build and sustain genuine relationships with clients, suppliers and industry professionals
  •  To exceed customers expectations by communicating, understanding and providing exceptional personable service


Lachlan Heather


As a Registered Builder, Lachlan Heather is greatly experienced in the management of residential construction. He has built a strong team to support him through working as a Project Manager for a handful of Melbourne’s leading homebuilders. Highly sought after not only for his management and communication skills, but also for his efficient and honest approach to business. Lachlan has spent over 10 years educating himself in the field of real estate and construction and has been the leader in the steady growth of Built QA. Lachlan’s trademark ‘no nonsense’ approach along with an eye for development has him fast becoming someone to admire in Melbourne’s property industry.

Luke Priestley


Luke’s enthusiasm and passion for construction are one of a kind.  Entering the industry directly out of school, Luke holds over 20 years experience in building and construction. Drawing on his experience of running a long-standing family business in residential and commercial building, Luke has seamlessly taken the responsibilities of Built QA into his stride. His qualifications in Occupational Health and Safety and teaching have given him the ability to empower those around him.  Leading his close knit team of trades, Luke frequently achieves beyond expectations and is invested in creating homes for people to love.

Nick Heyne


Forever a team player, Nick’s level head and natural leadership make him a stand out Project Manager.  Completing his apprenticeship with a boutique homebuilder in Canberra while maintaining a career in football, Nick has the ability to oversee projects in a calm and directive manner.  From building his own home as well as renovating investment properties, Nick understands the emotional investment in building.  Scouted by Lachlan and Luke for his eye for detail and sharing the same ‘no nonsense’ approach as the Built QA team, he lives and breathes the values of trust and quality.

Scott Donkin


Hands on, technical with thirteen years of experience and the team member we turn to when we need a problem solved.  Scott completed his carpentry apprenticeship straight out of high school and has since become quietly confident in construction across all facets.  From contractor work, machinery operation and single to multi dwelling construction, Scott has the most solid understanding of construction from the ground up. Working closely with clients to understand their needs, you’ll find Scott on site operating the Built QA excavator or with suppliers sourcing the best materials for the job.  Straight down the line from start to finish, Scott is determined to complete projects to the highest quality with the least amount of fuss.

Mallory Wilson


A quiet achiever and in demand for her unprecedented success into Estimating Management for one of Melbourne’s award winning home builders, Mallory is both practical and academic in her approach to operations.  While completing her Degree in Construction Management and a Diploma of Building she worked for a company in Quantity Surveying.  Contributing to the Built QA team, from before the company even had a name, Mallory understands the intricate details not only for establishing a business and its relationships, but the details of building a home.

Hannah Macalister-Bills


Being raised in a family of builders and real estate agents, Hannah naturally established a career in design and construction management.  From working with some of Melbourne’s premier construction and real estate agencies to provide remarkable client experiences, Hannah possesses outstanding abilities in marketing and public relations.  Recently completing her Diploma of Business, Hannah enhances the Built QA team in the development of the philosophy, brand and media platforms and generally oversees the development of creative strategies for growth and connections within the industry.

Scott Walker


Scott has a passion for business partnering and is the driver behind continually improving the function of the Built QA business. His excellent analytical skills, developed through broad experiences are invaluable to the success of each of the Built QA projects.  He is a passionate leader who ensures the team are engaged in achieving the goals of the company and exceeding the needs of their clients.  Performance Manager, Analysis Manager, Football Umpire and Commercial Manager of the Jean Hailes Foundation, Scott is a business man that isn’t afraid to get his hands dirty.

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